Qualcomm TrueWireless technologies enable truly wireless earbuds that meet consumer demand for on-the-go audio that maximizes sound quality and battery life, is engineered to provide a next-generation user experience that allows the user to seamlessly swap between the earbud connected to the smartphone and the earbud that mirrors the connection. SOUNDPEATS TRUESHIFT2 PREMIUM SOUND Show more Try YouTube Kids Which one is BETTER?! Once you've cleared your cookies, close your browser, reopen it and visit our site again. Place both earbuds back into the charging case and make . SOUNDPEATS is generally registered for Sales Tax in all of the countries it ships to, so we'll charge you the Sales Tax as part of the checkout process. Record audio and playback to test the microphone for any issues. Some wireless earbuds still require a cable or connector between the left and right earbuds. Clear the pairing record between the earbuds and all of your devices. Bluetooth drivers must come from a specific manufacturer for your exact computer model. It doesnt even connect to right earbud. I came to ekb for 7 days by courier IML. Use both hands, press them at the same time. To fix this, you can do the following: 1. SoundPEATS TrueAir2 Manual | How To Wear? Clear the pairing record between the earbuds and all of your devices. 1. Business days are currently defined as Monday -- Friday. Not, the SoundPEATS TrueAir2 doesnt have gaming mode. SOUNDPEATS TrueAir2 earbuds can remember previously paired device. 3. Your satisfaction is always greatly important to us. What can I do if the earbuds connect to my phone, but not my computer? But you could try to buy some earbuds covers which will help you well. This does exclude some items on our website which are not eligible for coupon discounts. Increase the separation between the equipment and receiver. Your satisfaction is always greatly important to us. On Apple devices at least, you can see the battery remaining byswiping left from the home screen, Its important that your headphone jack is clean. To get better customer service or product inquiries, you're welcome to contact support@soundpeatsaudio.com, our support team will get back to you as soon as we can. Bluetooth connections generally work better indoors. Take them out of the case. What can I do if the left earbud and the right earbud wont work together? Do not wear the earbuds in a sauna or steam room. It doesnt connect to devices. mobile phone, tablet or laptop) to your earbuds, try the following: Active Noise Cancellation (ANC) is a noise canceling technology system to remove unwanted background noise while using earbuds. The SoundPEATS TrueAir2 have an IPX4 water-resistant rating, meaning that they can withstand splashes of water. I have never in my life bought a pair of headphones with a better quality-to-price ratio. If that doesnt work, the earbud is probablyfaulty, and I can go for a refund or replacement of it. (Try the following steps if you fail building connection between two earbuds, or between earbuds and device.). Put them back into the charging case to reset. 4. Press and hold both multi-function buttons for 10s until both indicators flash in white twice. Reset the device. Download and install the appropriate Bluetooth driver from the computer vendors website, then restart your system before attempting to pair and connect to your SoundPEATS earbuds. Restart your device (PC, Android device or IOS device) Check your device with another headphone. Some Common Earbuds Problems & Troubleshooting, Anker Soundcore Life A2 NC Manual | Step-by-step Pairing, Aukey EP-T32 Manual | User Guide On How To Pair, Aukey EP-T31 Manual | Step-by-step Pairing Guide. The LED lights on the charging case do not work. Currently our website doesn't support any wishlist feature, we will continue to add more features in the future. To fix this, you can do the following: 1. Please use a piece of light sandpaper or microfiber cloth with a bit of rubbing alcohol to clean the charging connectors to ensure the earbuds charge well. What can I do if the earbuds stop connecting to my device? When goods are imported into a different country or customs territory, there is a charge called Customs Duty that must apply. SoundPEATS TrueAir2+ - Reviews - Head-Fi.org To fix this, you can do the following: If the microphone is muted, check the device microphone volume. Please change other devices. The actual performance relies on the environment. Environment might affect the signal when outdoors. That said,these earbuds do not feature Active Noise Canceling(ANC), which can block out environmental noises even better. How to reset SoundPEATS TrueAir2? Soundpeats TrueAir 2 earbuds both won't connect together. Reddit, Inc. 2023. We are sorry you lost one of your earbuds. 2. Turn off the Bluetooth function of the other Bluetooth devices. These never, ever pair with one another. I try to have both names connected but nothing works. This device may not cause harmful interference. A low battery can negatively influence pairing. Try charging the earbud that is not working or both, placing them in the charging case. If any earbud flashes white light rapidly, please double tap the MFB. If your headphones have mesh protection, dust can easily get inside and is difficult to see or shift. Step 3: Delete SoundPEATS TrueAir2 from the Bluetooth list on the device. . Clear all the pairing records between the earbuds and the previous devices. If any earbud flashes white light rapidly, please try to double-tap the MFB, then put it back into the charging case and take it out of the case again after a few seconds. Clear the pairing record between the earbuds and all of your devices. Have pre-sales, online sales order status, or support information questions? If the resetting is completed successfully when you take the earbuds out of the charging case, one earbud will flash red and white lights, and the other has solid white light. User Manual SOUNDPEATS Contents hide 1 BLUETOOTH 2 SOUND 3 CHARGING 4 TOUCH CONTROL 5 CUSTOMER SERVICE TEAM 6 Documents / Resources 7 Related Posts BLUETOOTH How to reset SoundPEATS TrueAir2? My white set were shipped like it, and it took a reset to get them back to dual mode. You can try this way: Please choose to pick up phone calls via earbuds. Then open the Bluetooth of your device to connect. Reset: 1. Step 2: Press the multifunction button of both earbuds at the same time and do not release for about 10 seconds. 3.Try to reset the earbuds. Test different apps to determine if the problem is specific to an app or your earbuds. Method 1: Place the earbuds into the charging case. 3. Place both earbuds back into the charging case and make sure that both earbuds are in charging status (Both earbuds have solid red lights). User Manual SOUNDPEATS FAQ BLUETOOTH----- 1 SOUND----- 4 CHARGING----- 5 TOUCH CONTROL----- 5 CUSTOMER SERVICE TEAM----- 6 1 SOUNDPEATS BLUETOOTH How to reset SoundPEATS TrueAir2? Please refer to our. It compromises by a lot of interference around, such as the compatibility between the connected devices, some other wireless signal around, WiFi frequency, and the barriers between (walls, doors, etc.). Please try to skip songs for more times to find your ideal frequency to control the earbuds. Please charge the earbuds and case at least once per 3 months when not in use for a long time. Please also make sure the distance between earbuds and device is in 10m when there is no obstacles. One earbud will flash red and white light, the other earbud will stay in white. 4. Whether youre a new user or a long-time owner, this manual is an essential resource for getting the most out of your SoundPEATS TrueAir2 earbuds. Please note that if you do not click apply before checkout, your order total will not reflect the coupon discount. Connect with SOUNDPEATS:---------------------------------------------Visit SOUNDPEATS Website: https://www.soundpeatsaudio.com/en/Like SOUNDPEATS Facebook: https://www.facebook.com/SOUNDPEATS.OfficialFollow SOUNDPEATS Instagram: https://www.instagram.com/soundpeats_global/Follow SOUNDPEATS Twitter: https://twitter.com/SOUNDPEATSFollow SOUNDPEATS TIKTOK: https://bit.ly/2REnEa2 The LEDs stay on red while charging, and go out after fully charged. If the volume level is faint or quieter than normal, try the following: With a 12-month warranty and a commitment to customer satisfaction, SoundPEATS is dedicated to providing the best possible experience for its users. The connection smoothly and invisibly changes to ensure the best possible robustness without audio dropoutsall without the user having to do a thing. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. 1. They were working perfectly fine and then suddenly, one earbud was working while the other is still pairing. How many mics on each earbud for Trueair2? One earbud will flash red and white light, the other earbud will stay in white. True Wireless earbuds are designed without any wires for ultimate freedom and mobility. Factory Reset SoundPEATS Wireless Earphones HardReset.Info 883K subscribers Subscribe 54K views 1 year ago #SoundPeats #HardReset #TrueAir2 It will take about 2 hours to charge the case fully. How to Hard Reset SoundPeats TrueAir 2? Reset complete. SoundPEATS Wireless Earbuds Bluetooth V5. SOUNDPEATS TrueAir2 Wireless Earbuds Bluetooth V5.2 Headphones Wireless Earphones with Qualcomm QCC3040, TrueWireless Mirroring, 4 Mic for Clear Calls and CVC 8.0 Noise Cancellation (Black) : Amazon.com.au: Electronics Electronics Headphones, Earbuds & Accessories Headphones & Earphones In-Ear Headphones $5699 FREE delivery To avoid errors, we recommend you copy/paste the promotional code you received. But in the closed room everything is just fine! 4) Please clear the pairing record and restart your phone to have a try. Disconnect and reconnect the earbuds. Then I found out that each earbud has their own name pop up in the Bluetooth menu. If the earbuds are earbudsnot connecting, it can be because the Bluetooth on the computer has a pairing problem. Please try to skip songs more times to find your ideal frequency to control the earbuds. Put the earbuds into the charging case to reset. Try to clear some pairing names on the Bluetooth list of the device and restart it then. 6. Ensure that your device media volume is not low or muted. Magnificent Sound, Sound stock is even on yutub, Excellent, great listening is the perfect balance between quality and price, plus commands are touch, I arrive in 13 days in Chile. 3. Aukey EP-T28 Earbuds Manual | How To Pair These Earbuds. 1. 5. I tried a few things and ONLY one worked, while having both earbuds on case / charging (with solid red light) press and hold the button for a few seconds until you see the light flashing it also makes a sound, then light goes out, do the same for both earbuds but separately NOT at the same time, then as normal take . Reddit, Inc. 2023. Before you throw them away, look to see if you can clean inside the mesh. We warrant this product to be free from manufacturing defect for 12 MONTHS. Step 3: Turn on the Bluetooth on the desired device. - SoundPEATS TrueAir2 Review, THE BEST AirPods Alternative! Unfortunately, we're currently unable to offer exchanges, but this is something we're working hard to make possible! One earbud will flash red and white light, the other earbud will stay in white. Reset the device. The built-in dual microphones providing significantly better call clarity using a solution called CVC noise cancellation, where the microphones are focusing on the voice. For more information, please see our I'm having some issues with my Soundpeats TrueAir2. 2. SoundPEATS provides a 12-month warranty for every product. User Manual, FAQs How to reset SoundPEATS TrueAir2? You can only use one coupon code per order. Bluetooth range is normally around 30 feet in open space. If no light comes on, please use a bit of light sandpaper or microfiber cloth with a bit of rubbing alcohol to clean the charging connectorsand try toadjust the earbuds to ensure the red light is on. Soundpeats TrueAir2 Wireless Earbuds Bluetooth V5.2 Qualcomm QCC3040 Try deleting your cookies. Take them out of the case. SoundPEATS Air3 Reset: How to Reset Your Earbuds Easily with - Manuals+ What is the difference between Transparency Mode and just switching the ANC off? Please use a piece of light sandpaper or microfiber cloth with a bit of rubbing alcohol to clean the charging connectors to ensure the earbuds charge well. SoundPEATS TrueAir2 Wireless Earbuds Bluetooth V5.2 Headphones Wireless Ensure that your device's Bluetooth is turned on and in visible mode. 5. It's useful if you want to listen to music, but remain aware of your surroundings. Check and confirm that no dirt is blocking any of the 3 microphones. How long it will take to charge the earbuds fully? Learn more about our Privacy Policy, US Only+1 (855)997-4505 (US) 9:00 am to 5:00 pm PST, Monday - Friday, 2019-2023, SOUNDPEATS. How To: Reset TrueAir | SOUNDPEATS SOUNDPEATS 7.67K subscribers Subscribe 23K views 2 years ago To get better customer service or product inquiries, you're welcome to contact. Check that the USB-C cable is connected correctly to the charging case. Were unable to make any changes to your order once youve hit the place order button, this includes the following: Please get in touch with our customer support and provide your order details, and we will look into this for you. All rights reserved. ENC stands for Environmental Noise Cancellation. Another way for you to have a try: discharge the earbuds, then charge and reset. How the lights flash when you use Trueair2? Transparency Mode allows you to hear surrounding noise as if you weren't wearing earbuds. I used it too in sports and don't fall. Change other devices to see if the problem still happens. If you wont to change the pairing device In the connected state, please turn offr4 both earbuds, then press and hold the multifunction button ofthe right earbudfor Fs to have renter pairing mode directly and pair to a new device. Not physically together, just at the same time together lol. If a password is needed, type 0000. Begin troubleshooting here. Yes, the SoundPEATS TrueAir2 have an integrated microphone. Rotate earbuds to find most comfortable angle. Press and hold both multi-function buttons for 10s until both indicators flash in white twice. 1. Step 6: After that, the pairing will be done. Required fields are marked *. Press and hold both multi-function buttons for 10s until both indicators flash in white twice. Why does the volume of the earbuds reduce after using a period of time? Im having some issues with my Soundpeats TrueAir2. I did not listen to them on the street, I hope they will be heard better than the street. If this happens, it may be because it islow on batteryor it did notconnect correctlywith the device. Feel free to give us a call, send us an email, or start a chat with us for further support. Ensure that the charging pins do not have any dirt on them which can affect the power flow to the case. I received this as a gift, 3 months ago , and i am completely satisfied with this ones. Gines loves to explore new products and write about them with the most details possible. Though Bluetooth is also a kind of wireless signal transmission, its not as strong as WiFi. How can I make changes to the details on my account? 3. Put them back into the charging case to reset. Moreover, Realme provides in-depth instructions and troubleshooting problems on thispage. Bluetooth drivers must come from a specific manufacturer for your exact computer model. At this time, please turn on the Bluetooth of your computer to connect. Ensure that the charging pins do not have any dirt on them which can affect the power flow to the case. Try to reset the earbuds. On Dec 23 this year I noticed my right headphone light was on red all the time while in the case but it still worked. Volume + : Double tap the right MFB ENC is similar to ANC, but specially tuned to remove unwanted background noise while using the microphone. Though Bluetooth is also a kind of wireless signal transmission, its not as strong as WiFi. With the latest generation technology from Qualcomm and Bluetooth 5.2, SOUNDPEATS TrueAir2 offers a fast and flawless wireless experience while the battery consumption is kept at a minimum. 2.Press and hold the MFB for 1.5s to power them on manually. I love these earbuds but I cant figure out the issue. What can I do if the earbuds connect to my phone, but not my computer? SoundPEATS How to reset TrueAir2? 3) Could you please kindly make sure if there is any obstacle or interference around you while using the headphones? - Soundpeats Trueshift 2. If the resetting is completed successfully when you take the earbuds out of the charging case, one earbud will flash red and white lights, and the other has solid white light. UNPAIR the earbud from the phone, then the earbuds will lose Bluetooth connection to the phone and enter into pairing mode. Clear the pairing record between the earbuds and all of your devices the earbuds connected before, and restart the device. The currency you pay in is determined by the country you pay from and the payment method of your choice. 3. Check that the USB-C cable is connected correctly to the charging case. Trueair2 is Semi-in-ear earphone without ear tips. 4. Qualcomm TrueWireless technologies enable truly wireless earbuds that meet consumer demand for on-the-go audio that maximizes sound quality and battery life, is engineered to provide a next-generation user experience that allows the user to seamlessly swap between the earbud connected to the smartphone and the earbud that mirrors the connection. Goods - such as the SOUNDPEATS products you buy - can't simply be shipped freely from country to country. 1. Put the earbuds into the charging case to reset. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. Yes, the SoundPEATS TrueAir2 can connect to PCs, laptops, and tablets. Please try to use another known working cable to charge the case for more than 10 hours via a laptop or computer. SoundPEATS TrueAir2 Manual | Step-by-step Pairing & Troubleshooting. After this, the left indicator will turn white, and right indicator flashes in red and white alternately with a voice prompt "Pairing" indicating the earbuds enter pairing mode. Please check if the earbuds need to be charged first. In the unlikely event you have received the wrong item, please contact us immediately with the following information to ensure that we can get this resolved for you quickly & efficiently: Let's start at the beginning. User Manual January 8, 2022 Home SoundPEATS How to reset SoundPEATS TrueAir2? Why the other side could not hear me when calling? Overview SPEC FAQ DOWNLOADS Reviews BUY NOW TrueAir2 Unboxing & Reviews SoundPEATS TrueAir 2 True Wireless Earbuds Review Phillip Kova SoundPEATS TrueAir 2 - Full Review (Music & Mic Samples) Brian Unboxed First Look! Another way for you to have a try: discharge the earbuds, then charge and reset. We do have a pretty quick turnaround with refunding items, so you won't be waiting long for your refund! SoundPEATS TrueAir2 Manual | How to Charge? They will turn on automatically. If the resetting is completed successfully when you take the earbuds out of the charging case, one earbud will flash red and white lights, and the other has solid white light. Could the Trueair2 connect to several devices at the same time? 5.Please change other devices to see if it gets better. 1. These are similar to the sound features on Windows devices, assigning audio via mono or stereo channels for enhanced listening. What can we do if the earbuds won't turn on? We collect Sales Tax from you on behalf of the local tax authorities. 5. Remember that if you have any questions, feel free to ask them in the comment. While taking out both earbuds after successfully reset, please wait for seconds before the earbuds pair to each other at first, then turn on the Bluetooth of your device to connect. The shipping time varies. Take the earbuds out of the charging case, one earbud will flash red and white lights, the other one will stay in white. Please touch the middle of the control area, and keep your hands dry, the earbuds may not response on wet fingers. What can we do if the earbuds stopped pairing with each other? Like Wireless remote control equipment, radar and so on, the Microwave oven will also affect the Bluetooth signal. The earbuds will start charging automatically. Get your answers here. Step 8:Select and, after this, the earbuds will automatically connect to the desired device and will be ready to use. An example of data being processed may be a unique identifier stored in a cookie. What should I do if the problem with the earbuds is not mentioned in this FAQ?If there is no solution for your problem in this FAQ, please feel free to contact our support team through your order or our contact in the manual, we will surely help you out soon. If the problem persists, reset the earbuds.
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